I ordered the wrong filter and call about it .No help with this issue.No refund is a Option for me because being filter but this package is seal and not open.Well I will not being order from this company again maybe company policy can be looked at in case where the package is still sealed..
When the heating element lights in my Gen 4 went out I knew Pure Energy had the right replacement parts to DIY. Dependable service with written instructions for the installation too.
It is not working with my model even tho they said it would now can’t get a hold of anyone to get a new one or money back if they get back to me and fix I will definitely change me review rating
This is my third edenpure in 25 years. We love it & it saves on our gas usage.
Great service. Got them out quick and works perfectly